Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are no longer anonymous to us.
We automatically track certain information based upon your behavior on the Site. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve you and our community. We store information that we collect through log files, cookies and clear gifs, as described below, to create a “profile” of your preferences. We do not share this profile with any third parties.We typically do not link this automatically collected data, including the profile that we have constructed of your preferences, to personally identifiable information (“PII”). We will only link such automatically-collected data or profile with your PII with your consent and in order to offer you the best user experience possible, including to provide tailored promotions and marketing offers. By registering with the Site, you consent to us linking such automatically-collected data and such profile to any PII we possess regarding you. We use a third-party tracking service that uses log files and cookies to track aggregated non-PII about visitors to the Site. This service captures usage and volume statistics.
Like many websites, we automatically gather certain information about Site traffic and store it in log files. This information may include such data as your Internet protocol (IP) address, browser type, Internet service provider (ISP), operating system and access time, as well as any referring website and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Site, to track users’ movements around the Site and to make inventory purchasing decisions that will best serve our customer base.
The Site and Services use both session ID and persistent cookies. A session cookie expires when you close you browser. We use session cookies to make it easier for you to navigate our site. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
Most web browsers are set up to accept cookies by default but allow you to disable the browser’s ability to accept cookies. If you choose to disable your browser’s ability to accept cookies, you may still use the Site, but your ability to use some areas of the Site may be limited.
Clear Gifs (Web Beacons). We employ a software technology called clear gifs, also referred to as web beacons, that help manage content on the Site by tracking what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on webpages and are about the size of the period at the end of this sentence.
We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and marketing campaigns. If you would like to opt-out of these emails, please see Section 5 (“Choice and Opt-Out”).
Social Networking Sites. You may choose to authenticate your identity while using the Site or Services through your profile or user account on a social networking site (“SNS”), such as Facebook, Twitter, Instagram or any similar service. If you choose to do so, you allow us to access and share certain information from your profile or account (“Profile”) for that SNS. The information you allow us to access and share varies by SNS, and it is affected by the privacy settings you establish at that SNS. You can control and find out more about these settings at the SNS where you engage in SNS-related Activities. To manage the information we receive about you from any SNS, you will need to follow the instructions at that SNS for updating your information and changing your privacy settings.
. In order to rent or purchase a Product from us, you must provide us with certain PII, including contact information (such as your name, email, and shipping address) and financial information (such as a credit card number and expiration date). We use this information for billing purposes and to fill your order. If we have trouble processing an order, we will use this information to contact you.We may collect information about your behavior on the Site, such as Products you have marked as favorites, Products you have rented or purchased, Products you have clicked on, your responses to any surveys you complete, and similar commercial behaviors.
Surveys or Contests. We may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain PII from you. The requested information typically includes contact information (such as name and shipping address) and demographic information. We use this information to notify contest winners and award prizes, to monitor site traffic, or to personalize the site (in the case of anonymous information collected in surveys) and to send participants an email newsletter.We may use a third party service provider to conduct these surveys or contests. If you participate in any such survey or contest, we do not guarantee or represent that any such service provider is prohibited from collecting and using any PII you provide in connection with such survey or contest for any purpose.
Tell-A-Friend. If you choose to use our referral service to tell a friend about our site, we will ask you to provide your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. GetArtUp stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.Your friend may contact us at firstname.lastname@example.org to request that we remove this information from our database.
Chat Rooms/Discussion Boards. Any information, data, text, comments, feedback, messages or other content (“Content”) you provide in or on any chat rooms, discussion boards or other public message areas on the Site or in connection with any Products or Services, including but not limited to reviews of Products, will be publicly available and may be viewed, stored and used by anyone, including us. You acknowledge and agree that GetArtUp has no responsibility for how any such Content is used by others.If you send us personal correspondence, such as emails or letters, or if other users or third parties send us any correspondence about your activities or any Content you provide on the Site, we may store any such correspondences in connection with your account. We reserve the right to terminate the account of any user who uses the Site or the Services in a manner that is inconsistent with the Terms.
Special Offers and Newsletters. We may occasionally send you information on products, services, special deals, and promotions. In connection with such promotions, we may provide you with a promotion code that you can enter at the time of checkout. You may also subscribe to our newsletter(s), which we will send to the email address you provide to us. Out of respect for your privacy, we present the option not to receive these types of communications. Please see Section 5 (“Choice and Opt-Out”) for information on how to opt out of such emails.Service-Related Announcements. On rare occasion, we may send an email to you at the email address you have provided to us to inform you of certain service-related announcements. For instance, we may send you such an email if our service is temporarily suspended for maintenance. Generally, you may not opt out of these communications, which are not promotional in nature. If you do not wish to receive such emails, you may deactivate your account. Customer Service. When you register for the Site and Services, we may send you a welcome email to verify your email address, username and/or password. We may also communicate with you at the email address you provide in response to your inquiries, to provide certain Services you request, to manage your account, and to provide the best customer service possible.
If you do not wish to receive certain forms of marketing information, please send an email to email@example.com identifying the particular marketing materials you do not wish to receive. All promotional and marketing emails will also contain a link which will allow you to unsubscribe from such marketing materials.
You may correct, update or modify the PII associated with your account, and you may delete or deactivate such account, through the account management part of the Site or by emailing firstname.lastname@example.org.
10. Children Under 13The Site is not intended for children under age 13. The Site includes unmonitored content posted by users and sourced from other third parties and such content may be unsuitable for children. We do not knowingly collect or distribute information from or about children under 13 or knowingly allow such children to register. If you are under 13, please do not attempt to register for the Site or Services or send any information about you to us, including your name, address, telephone number or email address.